Custom Enterprise, where the playbook bends.
Most Enterprise buyers don't need to talk to jualan, the Enterprise tier is self-serve at $1,500/mo billed annually (or $1,800/mo monthly), with 85,000 dynamic codes, 10M scans/month on dynamic codes, unmetered static-forever codes on every plan, 150 seats, SSO + SCIM, 10-year analytics retention, and click-through MSA. This page is for Enterprise Scale: higher limits, negotiated MSA, BAA, EU / FedRAMP data residency, or a custom SLA. If you need any of those, let's talk.
What's included
Identity
SAML 2.0 + OIDC SSO with per-domain enforce flag. SCIM 2.0 auto-provisioning with perusahaan extension (manager, cost_center, employee_number). Require-MFA flag rejects assertions without ACR/AMR. Per-org IP allowlist on every API call.
Pematuhan
SOC 2 Jenis 2 audit in progress (Q3 2026 target). GDPR + CCPA ready today. 7-year audit log retention default, configurable to 10y+ by contract. CSV export + real-time webhook streaming of audit.* events to your SIEM.
SLA
99.9% uptime on the redirect hot path, that's ≤ 43 minutes of unscheduled downtime per month. Service credits of 10% of monthly fees per 0.1% below target, capped at 50%. Real 30/90-day numbers published at /status/.
Data residency
Pick at contract: US, EU (GDPR-jurisdictioned Cloudflare D1), or FedRAMP. D1 jurisdictions are immutable at creation, so residency choice is final for the contract life, we don't silently migrate your scan data.
Custom limits
Baseline 85K dynamic codes, 10M scans/mo (overridable to 100M-5B+ per contract), 150 seats, 50 teams, 10y analytics retention, plus unmetered static-forever codes on every plan. Every number overridable per-contract via plan_overrides. Zero hardcoded ceilings, the schema is designed for this.
Support
Dedicated CSM on dedicated-tier contracts. 4-hour priority response on business-critical issues, 1 hari bekerja otherwise. Escalations route through a namad Slack channel or via your existing support tooling.
Billing
Annual invoicing via Stripe Invoicing, POs accepted, NET-30 / NET-45 terms. Multi-year discounts available. Monthly self-serve stays as an option for teams that outgrow Agency but haven't yet signed an MSA.
Legal
MSA + DPA on file before go-live. BAA available on healthcare-vertical contracts. Redlines accepted. Standard term: 12 months, auto-renewing annually with 60 days opt-out.
Talk to jualan
Tell us about your kes penggunaan and we'll reply dalam masa one hari bekerja. You'll hear back from a real person, not a drip sequence.